Return & Refund Policy

We take pride in the quality of every jersey. Please read our return and refund policy carefully before placing your order — especially for custom products.

1. Custom Jerseys (Printed Name & Number)

All custom products are final sale. Any jersey with personalized customization — including but not limited to player name, number, patches, badges, or custom text — is made specifically for you to order. Once shipped, custom products cannot be returned, exchanged, or refunded.

Exceptions may only be made in the following cases:

• The customization on the product does not match what was submitted in the order (wrong name, wrong number)
• The product arrives defective or damaged
• The wrong size was sent due to our error

If any of the above applies, please contact support@yolojersey.com within 7 days of receiving your order. Provide your order number, a description of the issue, and clear photos. We will review and respond within 3 business days.

2. Blank Jerseys (No Customization)

Blank jerseys without any customization may be returned within 7 days of receipt, provided all of the following conditions are met:

• Unworn, unwashed, in original condition
• All original tags and packaging intact
• No stains, odors, pet hair, or visible signs of wear

To initiate a return, email support@yolojersey.com with your order number and reason for return. Once approved, we will provide return instructions.

3. Return Shipping Costs

• Our fault (wrong item sent, product defect): We cover return shipping and will replace your item or issue a full refund.
• Customer reason (changed mind, wrong size selected): Return shipping is at your expense, and original shipping charges are non-refundable.

4. Refund Timeline

Once we receive and inspect the returned item, approved refunds will be returned to your original payment method within 7–14 business days. You will receive a confirmation email once the refund is processed.

5. Items Not Eligible for Return

• Any jersey with customization (printed name, number, patches)
• Socks, underwear, and other intimate items (if applicable)
• Items returned beyond the 7-day return window
• Items showing signs of use, washing, or customer-caused damage

6. Exchanges

We do not offer direct exchanges. If you need a different size or style, please return the eligible item and place a new order.

7. Contact

For any return-related questions, please contact:

• Email: support@yolojersey.com
• Please include your order number in the subject line for faster processing