Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you place an order or create an account, we collect:

• Contact details — name, email address, shipping address, phone number
• Customization details — player name, jersey number, size, badge selection, and any custom text you enter for your jersey
• Payment information — processed securely by our payment partners (Stripe, PayPal). We never store your full credit card number
• Account credentials — if you create an account, your password is stored in encrypted form

1.2 Information Collected Automatically

When you browse our site, we automatically collect:

• Device & browser data — IP address, browser type, operating system, device type
• Usage data — pages visited, products viewed, time spent on site, referring URL
• Cookies & similar technologies — see Section 5 for details

1.3 Cart & Checkout Data

If you enter your email at checkout but don’t complete your order, we may store your cart contents and email to send you a cart recovery reminder. You can opt out at any time by clicking “unsubscribe” in the email.

2. How We Use Your Information

We use your information to:

• Process & fulfill orders — produce your customized jersey, arrange shipping, send order confirmations
• Customer support — respond to your questions, handle returns and exchanges
• Improve our store — analyze browsing patterns to make the site faster and easier to use
• Marketing (with your consent) — send you new arrivals, restock alerts, and exclusive offers. You can unsubscribe at any time
• Cart recovery — send a one-time reminder if you left items in your cart
• Fraud prevention — protect against unauthorized transactions

3. Custom Jersey Orders — Special Notes

When you customize a jersey with a player name, number, or custom text:

• Customization data is used solely to produce your order and is retained in your order history for reorder convenience
• We do not sell or share individual customization data with third parties for marketing purposes
• Customized items are made to order and cannot be resold — this is why custom jersey orders have a different return policy (see our Returns Policy)

4. How We Share Your Information

We share your data only as necessary to run our business:

• Payment processors — Stripe, PayPal (receive payment details to process your transaction)
• Shipping carriers — DHL, FedEx, UPS, local postal services (receive your name and address to deliver your order)
• Email service — our email delivery provider receives your email address to send transactional and marketing emails
• Legal obligations — if required by law, court order, or government regulation

We never sell, rent, or trade your personal information to third parties for their own marketing.

5. Cookies

We use cookies to:

• Essential cookies — keep items in your cart, remember your login, process checkout
• Analytics cookies — understand how visitors use our site (Google Analytics)
• Preference cookies — remember your language and currency settings
• Marketing cookies — show relevant ads on other platforms (optional)

You can disable cookies in your browser settings, but the store may not function properly without essential cookies.

6. Data Retention

• Order data — retained indefinitely for accounting and reorder convenience. You may request deletion after the legal retention period
• Account data — retained until you delete your account or request removal
• Abandoned cart data — automatically removed after 30 days if not recovered
• Marketing emails — you remain on our list until you unsubscribe
• Analytics data — anonymized after 26 months

7. Your Rights

Depending on your location, you have the right to:

• Access — request a copy of your personal data we hold
• Correct — update inaccurate or incomplete information
• Delete — request deletion of your personal data (“right to be forgotten”)
• Port — receive your data in a portable format
• Object — opt out of marketing or data processing
• Withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, email us at support@yolojersey.com. We will respond within 30 days.

8. Children’s Privacy

Our store is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9. International Transfers

We ship worldwide and our servers may be located outside your country. By using our site, you consent to your data being transferred to and processed in countries that may have different data protection laws. We take appropriate safeguards to ensure your data remains protected.

10. Security

We implement industry-standard security measures:

• SSL/TLS encryption — all data between your browser and our server is encrypted
• PCI-compliant payments — we never handle raw credit card data; all payments go through PCI-DSS certified processors
• Access controls — only authorized staff can access order and customer data
• Regular monitoring — we scan for vulnerabilities and keep our systems updated

11. Third-Party Links

Our site may link to external sites (e.g., team websites, social media). We are not responsible for their privacy practices. Please review their policies separately.

12. Changes to This Policy

We may update this policy from time to time. Significant changes will be notified by email or a notice on our website. The latest version is always available on this page.

13. Contact Us

If you have questions about this privacy policy or how your data is handled:

• Email: support@yolojersey.com
• Mail: Yolo Jersey, [Your Business Address]
• Response time: We aim to respond within 1–2 business days

Last updated: June 2026